LGI Netherlands, and its Tech Stack   

LGI Netherlands is an established provider of logistics and eCommerce fulfillment solutions in the Netherlands and across Europe. LGI was founded in 1995 as a joint venture between Hewlett-Packard Deutschland GmbH and one of the largest transport companies in Europe. LGI is part of the Swedish Elanders Group, a global provider of supply chain management, print and packaging and e-commerce, with warehouses across Austria, Czech Republic, Germany, UK, Hungary, Netherlands, Poland, Romania, Sweden and the US.

Today, LGI Netherlands has a sprawling tech stack built on advanced systems to manage warehouse operations (WMS), freight forwarding and transportation (TMS), and carrier management (CMS). 

The technical team based in the Netherlands, led by IT Manager, Edwin Langerak, was in search of a new solution that could seamlessly integrate its existing systems and data sources, as well as enable it to ingest important customer data such as dedicated loading and packing lists, through its existing systems instead of through emails, spreadsheet attachments, and phone.

LGI Netherlands onboarded to Moddule in the summer of 2024. Since then, LGI has been able to save time on internal data operations, offer new technology solutions to its customers, and improve the customer experience through new features like easy, seamless and instant communication, enabled by Moddule’s platform. 

Core Challenge

LGI Netherlands needed a solution that was cloud-based, enabled faster onboarding for its customers, and provided a simple interface for its customers to upload data to its existing warehouse and carrier management systems.

Moddule’s Value to LGI Netherlands

LGI Netherlands found that Moddule’s diverse integration solutions, including EDI and API, flexible, agnostic platform, and its team of technical and industry experts that understood the intricacies of a logistics tech stack, could help bring all of its systems together and improve the customer experience. 

Today, Moddule connects multiple LGI customers to its WMS through direct uploads or integrations with a customer’s ERP system and serves as a customer-facing platform. Through Moddule’s EDI connection with LGI Netherlands, customer data is sent directly to the team instead of as an email attachment. 

With Moddule as the connective platform, LGI Netherlands is able to save at least an hour a day entering and processing customer data. “In the past, if a customer needed to send us a certain type of data that our ERP couldn’t ingest, then we’d have to rely on emails and rectify any issues manually. With Moddule, our customers are able to automatically upload all pertinent shipping data,” said Langerak. 

Due to Moddule’s flexible platform configuration, LGI Netherlands was able to easily onboard and implement its standard set of EDI messages. Now, LGI Netherlands is able to rely on Moddule’s platform as the connective layer for each of its regional transportation and warehouse management systems, as well as offer it as a technology solution to its customers. 

Moddule’s Value to LGI Netherlands’ Customers 

Moddule delivered immediate value; onboarding clients was done in weeks instead of months, which meant faster revenue generation from operations, all while customers got a user-friendly platform to exchange data with LGI’s systems. 

Moddule enabled LGI Netherlands to offer customers new technology solutions it couldn’t before. LGI Netherlands uses Moddule as the agnostic layer between its WMS and a customer’s systems. Once a customer is onboarded to Moddule, they’re able to use it as an end-to-end supply chain solution that’s directly connected to LGI Netherlands’ existing warehouse, freight and transportation, and carrier management systems. 

LGI Netherlands onboarded one of its customers, a Scandinavian clothing care company, which relies on four unique systems to service its main business segments: Marketplace, business-to-consumer (B2C), and business-to-business (B2B). Moddule’s platform unifies the customer’s ERP, eCommerce Cart, Channel Aggregator and a custom OMS. 

In addition to three unique business segments, LGI Netherlands’ customer operates warehouses in Sweden, the Netherlands and the US. Because of Moddule, the customer doesn’t have to worry about integrating its four unique systems across three different warehouses, though; Moddule brings everything together into one platform, making the entire process simpler and more cost effective. 

Customers can further simplify and have more control of their shipping experience by setting specific rules for each warehouse. LGI’s customer uploads all of its master data, including product specs, shipment requirements and inventory projections into the platform, which allows Moddule to automatically update every warehouse on incoming shipments. All inbound and outbound orders are sent to LGI’s WMS, and once each warehouse has processed shipments per the rules, LGI’s WMS updates Moddule, and then Moddule updates the customer’s systems across the network. 

And if there are issues along the way, Moddule provides exception management through its live shipment alerts. No matter the system, the customer is alerted in real time of all standard shipment exceptions, like a delay or missed delivery. Further, carrier scorecarding enables LGI Netherlands to determine which carriers are most reliable or efficient, helping to improve trust between the team and its customer. 

Conclusion 

LGI Netherlands was seeking a tech vendor to improve customer connectivity and bring together its regional warehouse and transportation management systems. What it found in Moddule was a cutting edge supply chain technology platform that improved internal operations and client service, all while enabling them to offer new technology solutions it couldn’t before. 

“We’ve been impressed with the performance of Moddule’s team, the flexibility and quality of the platform, and most importantly, the possibilities it represents.”